🍬 Return & Refund Policy

At The Taffy King, we take pride in making fresh, delicious taffy that brings a smile to your face. Because our products are perishable and made to order, we have a few guidelines in place for returns and refunds:

 

📦 All Sales Are Final

Due to the nature of our candy products, we do not accept returns or exchanges. This helps ensure the safety and freshness of our treats for all our customers.

 

💸 Refunds & Replacements

We want you to be 100% satisfied with your order. If your taffy arrives damaged, incorrect, or missing items, please contact us within 48 hours of delivery. We’ll be happy to issue a replacement or refund if:

 

The product is damaged during shipping

The item(s) you received are not what you ordered

There are missing items in your order

📸 Photos of the packaging and product may be required for verification.

 

🕒 How to Request a Refund or Replacement

Please email us at [your email] with the following:

Your full name and order number

A brief description of the issue

Clear photos showing the problem (if applicable)

 

🚚 Shipping Costs

Shipping fees are non-refundable unless the issue is due to our error.

 

🙏 Thank You!

We appreciate your support of our small business and your understanding. If you have any questions at all, feel free to reach out — we’re always here to help!